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Online@Duke now offers Duke e-mail users with new options for e-mail filtering. Duke has recently added address-specific e-mail filtering based upon the sender’s “From” address. With this new feature users can specify that:

incoming e-mail for specific e-mail addresses or domains be delivered to ensure that wanted e-mails reach their inbox (eg. -- all mail sent from *@duke.edu) and junk or spam messages are directed to the “junkmail” folder or simply discarded (eg. -- marketingaddress@company.com).

This feature can be particularly useful if you are corresponding with colleagues from another organization and some of their e-mail messages are reported as junkmail. You can whitelist each address or the entire domain allowing their messages to always reach your inbox. The inverse holds true if you receive a lot of junkmail from a particular address or domain -- you can select to have those messages sent to your junkmail folder or discarded.

These new features are available in addition to existing e-mail filtering capabilities already available to all users of Duke e-mail accounts at http://www.duke.edu/online.

The Technical Support Center has a more in-depth explanation of e-mail filtering and how to block spam at http://it.fuqua.duke.edu/tsclibrary/protect/spam.html.

Please contact the Technical Support Center at help@fuqua.duke.edu or 660-7878 for additional assistance in setting up e-mail filtering.

All the best,

Kevin Smith
Technical Support Center
Fuqua School of Business