Quick Guide

•  Accessing Fuqua network resources through secure connection using Virtual Private Network (VPN).
Instructions for installing and using VPN

•  Configuring Fuqua network resources from your home/mobile system so they appear under "My Computer"
Instructions for Mapping Network Drives

•  Deciding where to store my data


FAQs
What is the typical drive space available for storing data?

What are my options when working on-campus at Fuqua?

What are my options for reaching my network drives when working off-campus?

What are my options for reaching my office PC when working off-campus?

Information on installing The FuquNet@Home/Mobile VPN client. (opens in new window)

What are some guidelines and suggestions for data storage and usage?

For answers to specific questions, call the TSC at 660-7878 or email us at
help@fuqua.duke.edu

Fuqua IT has implemented a Virtual Private Network (VPN) to give home and remote users a secure connection to their data. When using a VPN client, users can remotely connect to network drive space at Fuqua, including the G:, H:, I:, and J: drives.

There are 3 simple steps for creating this remote access to your Fuqua data:

1. Install VPN software (Instructions for installing and using VPN) 2. Connect to Fuqua using VPN
3. Map the drives you wish to access remotely (Instructions for Mapping Network Drives)

Deciding where to store my data

	The floppy disk has a capacity of 1.44 MB. It is used for small file transfer and archiving.
	The local disk (hard drive) can have very large capacities.  Most hard drives at Fuqua will range from 6 GB (gigabytes) to 80 GB.  The hard drive should be used for running programs and storing file copies or non-essential files since the hard drive is not backed up.
	Some computers are equipped with a second hard drive that will appear as the D: drive.  This may also be a partition on the main disk.
	If there is only one hard disk or one hard disk partition the D: drive will be the first optical drive in the computer.  A DVD drive is capable of reading disks in the DVD format and playing DVD movies with the proper software.  The current capacity of a writable DVD disk is 4.7 GB.  The D: may also be a standard CD-ROM drive on some computers.
	A local CD-ROM drive can read standard CDs such as software CDs, data, and music CDs.  This can also be a CD-RW (you should look at the exterior of the drive) drive since Windows does not differentiate between the drive types in Windows Explorer.  The capacity of a writable CD is 700 MB.
	Groups (G:) is a network drive that is stored on Fuqua's Enterprise Storage Environment. This drive is commonly referred to as the G: Drive. For staff, the G: drive is their individual department drive. For faculty, the G: drive is open to all faculty members. This drive is backed up nightly.
	cifs.homedir (H:) is a network drive that is stored on Fuqua's Enterprise Storage Environment. This drive is commonly referred to as the H: Drive and can only be accessed by the single user. Each member of Fuqua has their own H: Drive that can only be accessed with their use ID and password. This drive is backed up nightly.
	Everyone (I:) is a network drive that is stored on Fuqua's Enterprise Storage Environment. This drive is commonly referred to as the I: Drive and can be accessed by every member of the Fuqua community. The I: Drive has been set up as a means of temporary file storage and sharing. The I: Drive is a useful way for members of faculty to share needed files with students or staff members. Original data should never be moved to the I: drive only copied there because the I: Drive is self-policing where all Fuqua community members have read, write and delete rights. The capacity is 10 GB.
	Facultydata (J:) is a network drive that is stored on Fuqua's Enterprise Storage Environment. This drive is commonly referred to as the J: Drive and can be accessed by Fuqua faculty members. The J: Drive houses an Area folder with subfolders for each faculty concentration that are restricted to only members of that concentration. Also found on the J: Drive are a subfolder for centers containing centers like CIBER and CASE, course web site data and faculty web site data. This drive is backed up nightly.

Your network drives (G:, H:, I: and J:) are hosted on Fuqua's Enterprise Storage Environment. This device, named Galaxy, is Network Appliance storage system. It is backed up daily, scanned for virus, and protected against disasters. This is the safest and most secure location for all of your critical data. Data written to local drives is not recoverable in the event of a hard disk crash.

What are my options when working on-campus at Fuqua?

While working on campus you have access files to files stored on:

• Local drives on your office PC (A:, B:, C:, D:, and E:)

• Galaxy (G:, H:, I: and J:)

What are my options for reaching my network drives when working off-campus?

By using Fuqua’s Virtual Private Network (VPN) and VPN client software, such as FuquaNet @ Home/Mobile, you will have access to files stored on Galaxy. The VPN client offers a secure connection, or tunnel, through the Internet directly into Fuqua’s network. It does not matter which Internet Service Provider (ISP) you are using. ISPs such as Time Warner, BellSouth, Mind Spring, etc. have been tested to work with Fuqua’s VPN. Connection through the VPN is encrypted which offers security when transferring data or passwords via the Internet.

What are my options for reaching my office PC when working off-campus?

By leveraging the Remote Desktop function of Windows XP in conjunction with the VPN client, you can access files and applications stored on your office PC. You must have Windows XP running on your office PC for this functionality to work. Then, from any mobile client PC or laptop running Windows 2000 or Windows XP and an Internet connection, you will be able to reach your office PC as if you were sitting in front of that office PC. You can log in and see all of your applications, mapped drives, local data, etc. You can even transfer data from your office PC to your mobile PC. The Technical Support Center can help you configure this and provide training for those that wish to use this feature of Windows XP.

Information on installing The FuquNet@Home/Mobile VPN client.

Virtual Private Network (VPN) Diagram for accessing data working off-campus

What are some guidelines and suggestions for data storage and usage?

We strongly recommend that you leverage Galaxy whenever possible to protect your data. The built-in availability and backups that comes with this resource is exceptional. Snapshots of your data are available for you to restore in the event of an error is saving or deleting files.

Your local PCs and/or laptops are not backed up automatically. Therefore, we highly recommend that you periodically save data to Galaxy (H: drive) and/or create an archive on CD or DVD.

DVD burners are available for purchase for desktop PCs. The Technical Support Center can help you choose and install a new DVD burner. The storage capacity of a DVD burner is 4.7GB.

Contact the Fuqua Technical Support Center at 660-7878 or via email at help@fuqua.duke.edu