Fuqua Information Technology

Support


TSC Contact Information

Hours: 8:00AM-5:00PM

Keller Center West: W134

help@fuqua.duke.edu

(919) 660-7878

URGENT after-hours support (919) 660-7878, press 1

URGENT in-classroom support (919) 660-7979



Fuqua Server Maintenance

Fuqua IT reserves 12am-6am EST every Wednesday for network and system maintenance.

During this time frame, Fuqua's IT services and network may not be available.



Fuqua Multimedia

General AV needs, advance plans for events
(919) 660-7979
multimedia@fuqua.duke.edu



Duke OIT Help Desk

24 hours/day, 5 days/week

Sun. 7pm - Fri. 5pm (EST)

help@oit.duke.edu
Email support

www.oit.duke.edu/help
Chat live

(919) 684-2200
Phone


Course Related Excel Add-Ins:

Certain core classes at Fuqua require the use of Microsoft Excel add-ins. Not all add-ins are compatible with Microsoft Excel on the Mac.

The following are the only add-ins that are compatible with both Microsoft Excel on Mac and Windows:

  • Solver
  • SensIt
  • RegressIt

The following add-ins and software programs must be used within a Windows operating system utilizing Microsoft Office 2019 Professional 64-bit. Many of the add-ins will not work properly if used with Office 365:

  • Crystal Ball
  • FSBstats
  • Treeplan
  • People Express Simulator
  • Statgraphics Centurion

If you have a Mac computer, you are required to be able to run all of the above add-ins and software programs in the courses where they are used. This can be done through the installation of a virtual machine, such as VMWare Fusion, or by utilizing a virtual machine through Duke OIT's Virtual Computing Manager.

Instructions for Excel Add-Ins:

  • The following instructions are for FSBSTATS, SensIt, and TreePlan
  • Download the appropriate file below
  • Extract the files from the .zip file.
  • Copy and paste the .xlam file to the following folder:
    • C:\Program Files\Microsoft Office\root\Office16\XLSTART
  • Open Excel click File > Options > Add‐Ins. Select Excel Add‐ins:, click Go
  • Click Browse and navigate to C:\Program Files\Microsoft Office\root\Office16\XLSTART, select the file and click OK. Make sure the checkbox is checked (If you have another add-in to search for repeat above, then when finished click ok.

  • FSBstats (DECISION 610, DECISION 616, DECISION 516F, AND DECISION 516K)
    Used in Probability and Statistics and Business Computer Applications
  • SensIt (DECISION 517F/K and DECISION 611)
    Used in Decision Models
  • TreePlan (DECISION 517F/K and DECISION 611)
    Used in Decision Models

  • People Express Simulator (DECISION 613)
    Used in Strategic Modeling and Business Dynamics
  • The software is now offered online. Additional information will be provided by your professor.

  • RegressIt (DECISION 614)
    Used in Forecasting and MMS Excel Review
  • RegressIt

  • Crystal Ball (DECISION 517F/K, DECISION 521Q, and DECISION 611)