Fuqua Information Technology

Support


TSC Contact Information

Hours: 8:00AM-5:00PM

Keller Center West: W134

help@fuqua.duke.edu

(919) 660-7878

URGENT after-hours support (919) 660-7878, press 1

URGENT in-classroom support (919) 660-7979



Fuqua Server Maintenance

Fuqua IT reserves 12am-4am EST every Wednesday for network and system maintenance.

During this time frame, Fuqua's IT services and network may not be available.



Fuqua Multimedia

General AV needs, advance plans for events
(919) 660-7974
multimedia@fuqua.duke.edu



Duke OIT Help Desk

24 hours/day, 5 days/week

Sun. 7pm - Fri. 5pm (EST)

help@oit.duke.edu
Email support

www.oit.duke.edu/help
Chat live

(919) 684-2200
Phone

Quick Links

Fuqua School of Business
FuquaWorld


 

Audio Visual

Panopto

If you are part of a student group that mght be interested in using the classroom capture resources at Fuqua, please save the attached document for future reference. Recording systems are setup in 2008, MBA, Connally, Formica, Mosler, Rand, Sauer, RJR, Dansby, Leaman, Lilly, HCA, McClendon, Glaxo and executive classroms.

All requests for classroom recordings should be directed to mm-production@fuqua.duke.edu.

For more information on classroom recordings and how to access the recordings, please review the guide below:

Panopto for Fuqua Student Groups

Classroom Assistance

We want everyone to be familiar with the rooms they will be teaching in. We would be happy to have a member of the Multimedia staff meet you and help you get familiar with the equipment in your classroom or meeting space. Send us an email to multimedia@fuqua.duke.edu and suggest a date/time/location if you would like to do this.

In addition, our Multimedia staff would like to remind you:

  • If you need a special service or equipment that is not already in a space you will be using, please give as much advance notice as possilbe so that we can accomodate you.
  • If you will be using any media files on the local PC in the classroom, we recommend testing before class in the room you will be teaching in.
  • If you have an emergency, or need assistance on short notice, please call the TSC at 660-7979 and they will notify us.
  • We only record classes when requested by the faculty teaching the class. If you would like to have your class recorded, let us know.