Fuqua Information Technology

Support


TSC Contact Information

Hours: 8:00AM-5:00PM

Keller Center West: W134

help@fuqua.duke.edu

(919) 660-7878

URGENT after-hours support (919) 660-7878, press 1

URGENT in-classroom support (919) 660-7979



Fuqua Server Maintenance

Fuqua IT reserves 12am-4am EST every Wednesday for network and system maintenance.

During this time frame, Fuqua's IT services and network may not be available.



Fuqua Multimedia

General AV needs, advance plans for events
(919) 660-7974
multimedia@fuqua.duke.edu



Duke OIT Help Desk

help@oit.duke.edu
for e-mail support

Quick Links

Fuqua School of Business
FuquaWorld


 

Network Drives at Fuqua

A personal home directory allows you to store and manage files for your personal, private use on Fuqua's network. Each Fuqua student, staff and faculty have access to personal and/or group drives.

You can access home directory files just as you would any local folder: as a mapped network drive on your Windows device or as a mounted device on Mac OS.

All Fuqua network drives are back up nightly. Please see below for instructions on mapping these.

Directions for mapping network drives on Windows 7

A guide can be found here.

  1. First, connect to the Fuqua VPN.
  2. Click on Start and click Computer.
  3. In the Computer window, click on Map Network Drive at the top.
  4. In the Map Network Drive window, select the drive letter that best corresponds to the drive you are mapping. In this case, we are mapping a users Home drive so we will use drive letter H:
  5. In the Folder field, input the destination of the drive you are mapping. For our Home drive we will input \\galaxy.fuqua.duke.edu\cifs.homedir. Check “Reconnect at logon” and “Connect using different credentials” and click Finish.
  6. When the Windows Security window appears, input your NetID and password. Be sure to enter fuqua\NetID as your username.
  7. A new window will open displaying the contents of your new H: drive. Close this window and in the Computer window you will now see your new mapped drive listed.

Faculty:

In addition to their Home drive, Faculty have access to:

  • G: \\galaxy.fuqua.duke.edu\groups_faculty$
  • I: \\galaxy.fuqua.duke.edu\everyone
  • J: \\galaxy.fuqua.duke.edu\facultydata$

Staff:

In addition to their Home drive, Staff have access to:

  • G: \\galaxy.fuqua.duke.edu\groups_staff$\"group name"
  • I: \\galaxy.fuqua.duke.edu\everyone

Note:

The Everyone drive is not intended for long term storage but for data transer only. Items placed on the Everyone drive are not backed up and maybe removed at any time.

Directions for mapping network drives on Mac OS X

A guide can be found here.

  1. First, connect to the Fuqua VPN.
  2. In Finder, in the Go menu, select Connect to Server or type Command+K.
  3. In the Server Address field of the Connect to Server window enter "smb://" followed by the drive path. For example, to map your H: Drive (Home Drive), enter the following: smb://galaxy.fuqua.duke.edu/cifs.homedir
  4. Authenticate with your NetID and password. Placing a check in the box for “Remember this password in my keychain” will allow you to skip this step when reconnecting to the server.
  5. The server is now mounted to your desktop. If the icon is not showing up on your desktop or in the sidebar, change the Finder preferences.
  6. To disconnect from the share, drag its icon onto the trash icon in your Dock or select it and type Command+E. The trash icon will turn into an Eject icon as you move the share to it.
  7. The next time you want to connect to the server, from the Go menu, select Connect to Server or type Command+K. If the server address from step 2 doesn’t auto populate, click on the Recent Server drop-down menu and select the appropriate server to connect to.