Fuqua Information Technology

Support


TSC Contact Information

Hours: 8:00AM-5:00PM

Keller Center West: W134

help@fuqua.duke.edu

(919) 660-7878

URGENT after-hours support (919) 660-7878, press 1

URGENT in-classroom support (919) 660-7979



Fuqua Server Maintenance

Fuqua IT reserves 12am-6am EST every Wednesday for network and system maintenance.

During this time frame, Fuqua's IT services and network may not be available.



Fuqua Multimedia

General AV needs, advance plans for events
(919) 660-7979
multimedia@fuqua.duke.edu



Duke OIT Help Desk

24 hours/day, 5 days/week

Sun. 7pm - Fri. 5pm (EST)

help@oit.duke.edu
Email support

www.oit.duke.edu/help
Chat live

(919) 684-2200
Phone


 

Network Printers - for Faculty and Staff

In order to print from your computer simply connect to the Fuqua network either by ethernet connection or wireless named 'FUQUA' and follow the directions below.

Windows

  • From the Start menu select the search field and type the following server address:
    • \\printers.fuqua.duke.edu
    • Press Enter
  • When prompted for credentials type in the following:
    • Username: FUQUA\NetID
    • Password: Your NetID password
  • Locate and double-click the printer name to install the drivers and add the printer.

Macintosh

  • You'll be adding the printers in your area via IP address.
  • Please contact the Help Desk at 919-660-7878 to get the IP address and model number for the printers you would like to add.