TSC Online
OIT at Duke
Student Resources
IT Checklist
Information
Software
Virutal Machine
General Software
Excel Add-ins
Excel Add-ins - Crystal Ball
Survey
Templates
Printing
ePrint - Windows
ePrint - Mac
ePrint - Mobile
ePrint - Duke
Network Storage - Students
Digital Fax Service
Graduation
Fuqua Resources
E-mail and Calendar
Audio Visual
Network Storage Faculty-Staff
Printing Faculty-Staff
Communication & Scheduling Tool
Channel Announcement
Working with the Fuqua Events Calendar
PhD
Support
TSC Contact Information
Hours: 8:00AM-5:00PM
Keller Center West: W134
(919) 660-7878
URGENT after-hours support (919) 660-7878, press 1
URGENT in-classroom support (919) 660-7979
Fuqua Server Maintenance
Fuqua IT reserves 12am-6am EST every Wednesday for network and system maintenance.
During this time frame, Fuqua's IT services and network may not be available.
Fuqua Multimedia
General AV needs, advance plans for events
(919) 660-7979
multimedia@fuqua.duke.edu
Duke OIT Help Desk
24 hours/day, 5 days/week
Sun. 7pm - Fri. 5pm (EST)
help@oit.duke.edu
Email support
www.oit.duke.edu/help
Chat live
(919) 684-2200
Phone
Remote Desktop
For Faculty and Staff to access your office computer from a different computer, use Remote Desktop Connection from Microsoft.
This procedure works for connecting to your office PC running Windows 10, Mac OS X, iPhones, iPads, and Android devices.
Remote Desktop is built into Windows. It's available to install from these respective app stores:
Locate your computer name and enable Remote Desktop on your office machine
- Right-click on This PC and select Properties
- Click on Remane this PC (advanced)
- Select Computer Name tab
- Note the first part of full computer name before .fuqua.duke.edu or win.duke.edu
- Select Remote tab
- Click on Allow remote connects to this computer
- Click OK
As long as your office computer is turned on here are steps to connect remotely.
- Connect to the Fuqua VPN
- Make sure the connect box has vpn.duke.edu entered.
- Make sure the Group box has Fuqua School of Business selected.
- Enter Netid and Netid password
- Select the MFA option
- Launch Remote Desktop Connection
- If the computer is on the Win Network
- Type in full computer name (e.g., my-computer.win.duke.edu)
- Login using your NetID and Password - NetID: Win\NetID
- If the computer is on the Fuqua Network
- Type in full computer name (e.g., my-computer.fuqua.duke.edu)
- Login using your NetID and Password - NetID: Fuqua\NetID
- If the computer is on the Win Network