Fuqua Information Technology

Support


TSC Contact Information

Hours: 8:00AM-5:00PM

Keller Center West: W134

help@fuqua.duke.edu

(919) 660-7878

URGENT after-hours support (919) 660-7878, press 1

URGENT in-classroom support (919) 660-7979



Fuqua Server Maintenance

Fuqua IT reserves 12am-4am EST every Wednesday for network and system maintenance.

During this time frame, Fuqua's IT services and network may not be available.



Fuqua Multimedia

General AV needs, advance plans for events
(919) 660-7974
multimedia@fuqua.duke.edu



Duke OIT Help Desk

24 hours/day, 5 days/week

Sun. 7pm - Fri. 5pm (EST)

help@oit.duke.edu
Email support

www.oit.duke.edu/help
Chat live

(919) 684-2200
Phone

Quick Links

Fuqua School of Business
FuquaWorld


 

Software

This webpage acts as an additional guide to software you may find useful during your time at Fuqua. Please refer to your course material on Canvas to determine what Excel add-ins you may require.

If prompted for a username and password, use your NetID and password, (same as email/FuquaWorld login).

If you encounter problems with any of these software installations, please contact the TSC.

General Software

  • Microsoft Office 2016 - Student version: For both Mac and Windows
  • VLC Media Player - Program for playing audio and video files.
  • 7-Zip - Program for compressing and uncompressing files.
  • Anti-Virus - Duke OIT recommends the following AV software for personally owned computers: Windows Defender (comes with Windows 10), BitDefender, Avast

Duke OIT Virtual Computing Manager for Virtual Machine:

If you are a Mac user, you may be required to run certain Excel add-ins that will not run within the Mac version of Microsoft Excel. In order to meet this requirement you will need access to a Windows based operating system. Fuqua IT recommends utilizing Duke OIT’s Virtual Computing Manager.  Virtual Computing Manager is a service provided to the Duke community that allows easy access to virtual software packages, and semester-long virtual machine (VM) reservations.  VM reservations may be extended at the end of the original reservation.  Please review the document at the following link for details on requesting a VM:  VM Request Process

Course Related Add-Ins:

Please Note: Certain core classes at Fuqua require the use of Microsoft Excel add-ins. Not all add-ins are compatible with Microsoft Excel 2016 on the Mac.

The following are the only add-ins that are compatible with both Microsoft Excel 2016 on Mac and Microsoft Excel 2016 on Windows:

  • Solver
  • Treeplan
  • SensIt

The following add-ins and software programs must be used within a Windows operating system:

  • Crystal Ball
  • FSBstats
  • People Express Simulator
  • RegressIt
  • Statgraphics Centurion

If you have a Mac computer, you are required to be able to run all of the above add-ins and software programs in the courses where they are used. This can be done through the installation of a virtual machine, such as VMWare Fusion, Fuqua’s Computer Lab which has all of the needed add-ins for each class, or by utilizing a virtual machine through Duke OIT's Virtual Computing Manager system.

It might also be useful to download and install the StatPlus:mac LE Analysis Toolpak for the Mac from AnalystSoft.

  • Crystal Ball (DECISION 517F, DECISION 521Q, and DECISION 611) - Last Modified January 19, 2018
    Used in Decision Models
  • FSBstats (DECISION 610 and DECISION 616) - Last Modified August 8, 2017
    Used in Probability and Statistics and Business Computer Applications
  • People Express Simulator (DECISION 613) - Last Modified August 4, 2016
    Used in Strategic Modeling and Business Dynamics
  • RegressIt (DECISION 516F and DECISION 614) - Last Modified May 16, 2014
    Used in Forecasting and MMS Excel Review
  • SensIt (DECISION 517F and DECISION 611) - Last Modified July 12, 2016
    Used in Decision Models TreePlan (DECISION 517F and DECISION 611) - Last Modifed, February 28, 2018
    Used in Decision Models