Fuqua Information Technology


TSC Contact Information

Hours: 8:00AM-5:00PM

Keller Center West: W134


(919) 660-7878

URGENT after-hours support (919) 660-7878, press 1

URGENT in-classroom support (919) 660-7979

Fuqua Server Maintenance

Fuqua IT reserves 12am-6am EST every Wednesday for network and system maintenance.

During this time frame, Fuqua's IT services and network may not be available.

Fuqua Multimedia

General AV needs, advance plans for events
(919) 660-7974

Duke OIT Help Desk

24 hours/day, 5 days/week

Sun. 7pm - Fri. 5pm (EST)

Email support

Chat live

(919) 684-2200

Quick Links

Fuqua School of Business



This webpage acts as an additional guide to software you may find useful during your time at Fuqua. Please refer to your course material on Canvas to determine what Excel add-ins you may require.

If prompted for a username and password, use your NetID and password, (same as email/FuquaWorld login).

If you encounter problems with any of these software installations, please contact the TSC.

General Software

  • Microsoft Office 2019 - Student version: For both Mac and Windows
    • Important information: Review the following document on how to properly download and install the correct version of Microsoft Office 2019 on personally owned computers: MSO 2019 download/install (for Windows) Office 2019 for Mac download/install (for Mac)
  • VLC Media Player - Program for playing audio and video files.
  • 7-Zip - Program for compressing and uncompressing files.
  • Anti-Virus - Duke OIT recommends the following AV software for personally owned computers: Windows Defender (comes with Windows 10), BitDefender, Avast

Duke OIT Virtual Computing Manager for Virtual Machine:

If you are a Mac user, you may be required to run certain Excel add-ins that will not run within the Mac version of Microsoft Excel. In order to meet this requirement you will need access to a Windows based operating system. Fuqua IT recommends utilizing Duke OIT’s Virtual Computing Manager.  Virtual Computing Manager is a service provided to the Duke community that allows easy access to virtual software packages, and semester-long virtual machine (VM) reservations.  VM reservations may be extended at the end of the original reservation.  Please review the document at the following link for details on requesting a VM:  VM Request Process

Course Related Add-Ins:

Please Note: Certain core classes at Fuqua require the use of Microsoft Excel add-ins. Not all add-ins are compatible with Microsoft Excel 2019 on the Mac.

The following are the only add-ins that are compatible with both Microsoft Excel 2019 on Mac and Microsoft Excel 2019 on Windows:

  • Solver
  • SensIt
  • RegressIt

The following add-ins and software programs must be used within a Windows operating system utilizing Microsoft Office 2019 Professional 64-bit. Many of the add-ins will not work properly if used with Office 365:

  • Crystal Ball
  • FSBstats
  • Treeplan
  • People Express Simulator
  • Statgraphics Centurion

If you have a Mac computer, you are required to be able to run all of the above add-ins and software programs in the courses where they are used. This can be done through the installation of a virtual machine, such as VMWare Fusion, or by utilizing a virtual machine through Duke OIT's Virtual Computing Manager system, as outlined above.


  • Crystal Ball (DECISION 517F, DECISION 521Q, and DECISION 611) - Last Modified August 17, 2020
    Used in Decision Models
    • Crystal Ball (64bit Recommended)
    • If you need 32bit version of Crystall Ball contact us here.

  • FSBstats (DECISION 610, DECISION 616, DECISION 516F, AND DECISION 516K) - Last Modified September 29, 2020
    Used in Probability and Statistics and Business Computer Applications
  • People Express Simulator (DECISION 613) - Last Modified August 9, 2018
    Used in Strategic Modeling and Business Dynamics
    • The software is now offered online. Additional information will be provided by your professor.

  • RegressIt (DECISION 614) - Last Modified October 2020
    Used in Forecasting and MMS Excel Review
  • SensIt (DECISION 517F and DECISION 611) - Last Modified August 8, 2020
    Used in Decision Models TreePlan (DECISION 517F and DECISION 611) - Last Modifed, August 8, 2020
    Used in Decision Models