Fuqua Information Technology

Support


TSC Contact Information

Hours: 8:00AM-5:00PM

Keller Center West: W134

help@fuqua.duke.edu

(919) 660-7878

URGENT after-hours support (919) 660-7878, press 1

URGENT in-classroom support (919) 660-7979



Fuqua Server Maintenance

Fuqua IT reserves 12am-6am EST every Wednesday for network and system maintenance.

During this time frame, Fuqua's IT services and network may not be available.



Fuqua Multimedia

General AV needs, advance plans for events
(919) 660-7979
multimedia@fuqua.duke.edu



Duke OIT Help Desk

24 hours/day, 5 days/week

Sun. 7pm - Fri. 5pm (EST)

help@oit.duke.edu
Email support

www.oit.duke.edu/help
Chat live

(919) 684-2200
Phone


 

Training

lynda.com is now Linkedln Learning

LinkedIn Learning is a leading education provider whose online training library includes more than 116,005 videos in 2,550+ courses, with new titles added every week.

Any student, faculty or staff member with a Duke NetID can access the LinkedIn Learning online training tutorials. 

Benefits of LinkedIn Learning include:

  • Managing information in your personal profile
  • Keeping track of your course history & recent activity
  • Bookmarking (favorite course, tutorials or specific part in a movie)
  • Completion Certificates
  • Mobile Access
  • Unlimited amount of concurrent Duke users

Available Topics

Includes Microsoft Office, SharePoint, Adobe Creative Suite, video editing, business, documentaries computer programming, web design, database design and more.

Getting Started - Connecting Online

Any Duke student, staff, or faculty member with a Duke NetID can access the LinkedIn Learning online.

Important:

  • You will be prompted to connect your LinkedIn Account the first time that you login. You may connect to an existing account, create a new account, or not connect at all. If you choose not to connect to a LinkedIn account, you will not be able to take advantage of all of the features that LinkedIn Learning offers. Please read this article(link is external) from LinkedIn Learning for more information about the benefits of connecting to your LinkedIn account. 
  • Duke's site license entitles you to access the entire library and all supporting course files. If you have problems accessing any files, email oit-training@duke.edu so we can follow-up with our LinkedIn Learning representative. 

Connecting via a Mobile Device

You can access LinkedIn Learning from any mobile device by launching your web browser and logging into Duke's LinkedIn Learning site. You can also connect to the LinkedIn Learning course library through the LinkedIn Learning Mobile App (iOS and Android)