Fuqua Information Technology

Support


TSC Contact Information

Hours: 8:00AM-5:00PM

Keller Center West: W134

help@fuqua.duke.edu

(919) 660-7878

URGENT after-hours support (919) 660-7878, press 1

URGENT in-classroom support (919) 660-7979



Fuqua Server Maintenance

Fuqua IT reserves 12am-4am EST every Wednesday for network and system maintenance.

During this time frame, Fuqua's IT services and network may not be available.



Fuqua Multimedia

General AV needs, advance plans for events
(919) 660-7974
multimedia@fuqua.duke.edu



Duke OIT Help Desk

24 hours/day, 5 days/week

Sun. 7pm - Fri. 5pm (EST)

help@oit.duke.edu
Email support

www.oit.duke.edu/help
Chat live

(919) 684-2200
Phone

Quick Links

Fuqua School of Business
FuquaWorld


 

Training

lynda.com

lynda.com is a leading education provider whose online training library includes more than 116,005 videos in 2,550+ courses, with new titles added every week.

Any student, faculty or staff member with a Duke NetID can access the lynda.com online training tutorials. 

Benefits of lyndaCampus include:

  • Managing information in your personal profile
  • Keeping track of your course history & recent activity
  • Bookmarking (favorite course, tutorials or specific part in a movie)
  • Completion Certificates
  • Mobile Access
  • Unlimited amount of concurrent Duke users

Available Topics

Includes Microsoft Office, SharePoint, Adobe Creative Suite, video editing, business, documentaries computer programming, web design, database design and more.

A complete listing of topics is available on lynda.com's website at http://www.lynda.com.  If you would like to be notified via e-mail when new topics are released, you may subscribe to the lynda.com online newsletter. Don’t see something you need or would like to see in the future?  E-mail oit-training@duke.edu and we can pass along this request to our lynda.com representative.

Getting Started - Connecting Online

Any Duke student, staff, or faculty member with a Duke NetID can access the lynda.com online training tutorials.

Click here to connect directly to the lynda.com online training library. Note: You will be prompted to log in with your Duke NetID and password.

View a quick tour on Navigating the online training library.

Important:

  • You will be prompted to verfiy your personal profile and continue the first time you log in.
  • Connect to the tutorials via Duke’s lynda.com website. Do Not go directly to to lynda.com's website and log in with your Duke NetID and password.  
  • Duke’s site license entitles you to access the entire library and all supporting course files. If you have problems accessing any files, e-mail oit-training@duke.edu so we can follow-up with our lynda.com representative.
  • Purchasing an individual personal license or any other products (such as CDs) is not covered in our license agreement.

Connecting via a Mobile Device

You can access lynda from any mobile device by launching your web browser and logging into Duke's lynda.com online training library. You can also connect to the lynda.com online training library using your mobile device, following the directions below.

Important: You must log into our lynda.com online training library from your computer's web browser first before using the app as you will need to activate your online profile first.

Using the lynda App at Duke on iOS

  1. Launch the App. (download from App Store)
  2. Tap "web portal access".
  3. Type duke.edu in the URL field.
  4. On the iPad tap submit / on the iPhone tap the Go button.
  5. If prompted, log in with your Duke NetID and password.

Using the lynda App at Duke on Android

  1. Launch the App. (download from Googleplay or Amazon)
  2. Click the menu button in the upper left corner, press log in.
  3. Select the web portall tab.
  4. Type duke.edu.
  5. Click log in.

See lynda.com's website for full information about learning on the go.

Duke User Case Studies

The lynda Online Training Tutorials have been a great resource at Duke since fall 2008. Read what our users are saying.  If you'd like to share your experience and potentially be featured on our site, send an e-mail to oit-training@duke.edu.

FAQs

Visit our FAQ page for answers to the most Frequently Asked Questions.

Tips for Online Training Success

 

 

 

 

 

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