Fuqua Information Technology

Support


TSC Contact Information

Hours: 8:00AM-5:00PM

Keller Center West: W134

help@fuqua.duke.edu

(919) 660-7878

URGENT after-hours support (919) 660-7878, press 1

URGENT in-classroom support (919) 660-7979



Fuqua Server Maintenance

Fuqua IT reserves 12am-4am EST every Wednesday for network and system maintenance.

During this time frame, Fuqua's IT services and network may not be available.



Fuqua Multimedia

General AV needs, advance plans for events
(919) 660-7974
multimedia@fuqua.duke.edu



Duke OIT Help Desk

24 hours/day, 5 days/week

Sun. 7pm - Fri. 5pm (EST)

help@oit.duke.edu
Email support

www.oit.duke.edu/help
Chat live

(919) 684-2200
Phone

Quick Links

Fuqua School of Business
FuquaWorld


 

Wireless Network

Students, Staff and Faculty

Connect to the Fuqua Secure Wireless Network

Connect to the wireless network called "Fuqua" following the instructions specific to your laptop:

Guest Access

Connect to the Visitor Network

  • Select the wireless network called "visitor"

There is a firewall enabled on this network that blocks some types of traffic (SMTP, SSH, RDP, etc). Please try to use everything through a web browser. If a particular application won't work, contact us for troubleshooting and a solution.

WiFi Adapters

Most laptops and many mobile devices have 802.11a/b/g/n ("WiFi") equipment built in. If you're not sure whether or not yours has such a device, refer to your equipment manufacturer.

If you don't have the equipment, you'll need to purchase a wireless adapter. These cards can be purchased from the Duke Computer Store or a local retailer for less than $50. The minimum recommended specifications for a wireless adapter are:

  • 802.11g
  • Support for 802.1x and WPA

However, we recommend purchasing a card with the following specifications for optimal performance on Duke's wireless network.

  • 802.11a/n
  • Support for 802.1x, WPA, and WPA2