Fuqua Information Technology

Support


TSC Contact Information

Hours: 8:00AM-5:00PM

Keller Center West: W134

help@fuqua.duke.edu

(919) 660-7878

URGENT after-hours support (919) 660-7878, press 1

URGENT in-classroom support (919) 660-7979



Fuqua Server Maintenance

Fuqua IT reserves 12am-6am EST every Wednesday for network and system maintenance.

During this time frame, Fuqua's IT services and network may not be available.



Fuqua Multimedia

General AV needs, advance plans for events
(919) 660-7979
multimedia@fuqua.duke.edu



Duke OIT Help Desk

24 hours/day, 5 days/week

Sun. 7pm - Fri. 5pm (EST)

help@oit.duke.edu
Email support

www.oit.duke.edu/help
Chat live

(919) 684-2200
Phone


 

Zoom

Use Zoom Meetings to meet using video, voice, and screen sharing with colleagues across the campus or around the world. With Zoom Meetings up to 300 participants can attend via phone, computer, mobile device, or video conferencing endpoint.

Zoom Basics

Please review documentation for basic information on accessing and using Zoom is available here.

Zoom Plug-in for Outlook

Adding the Zoom Plug-in for Outlook will allow you to schedule Zoom meetings directly from Outlook, as well as allows greater flexibility for scheduling meetings at specific times. Instructions for installing the Zoom Plug-in for Outlook is available here.

  • Log into duke.zoom.us
  • Scroll to the bottom of the page and click the link for “Download Client
  • Click the blue “Download” button under “Zoom Plugin for Microsoft Outlook”
  • Browse to your Downloads folder (or location where you saved file) and double-click the file name to install the plug-in
  • After installing the plug-in, you will need to restart Outlook in order for the Zoom Plugin to show in Outlook.
  • You should see Zoom category and the different items for zoom

Additional information available from Duke OIT at the below link:

https://oit.duke.edu/what-we-do/applications/zoom-meetings